At Berkeley Group, we believe real estate is more than just property, it’s about people. Few embody this ethos more than Thomas Kuok, our Head of Emerging Markets, whose background in hospitality and immigration advisory has given him a unique lens into the needs of international buyers. With experience spanning customer relations and sales, Thomas brings a rare blend of empathy, precision, and cultural understanding to the global property journey.
We had the opportunity to sit down with Thomas to learn more about his transition into real estate, the value of long-term client relationships, and how developments like Bermondsey Place are reshaping London’s investment landscape.
Join us as we explore how Thomas applies a hospitality mindset to international real estate, creating seamless, personalised experiences for buyers around the world.
With a background in hospitality and immigration advisory services, I’ve developed a personalised approach that really resonates with international buyers. Transitioning from Customer Relations to Sales at Berkeley gave me first-hand insights into what matters most to buyers around the world. I take time to understand each client’s individual needs—whether it's lifestyle, education, or cultural fit—and offer tailored guidance that simplifies the entire homebuying process.
The UK continues to be a global safe haven for property investment. Its legal transparency, robust education system and economic resilience make it a reliable choice. London, in particular, remains a magnet for talent and innovation, thanks to its status as a global hub for finance and professional services. Add to that the UK’s relatively open stance toward overseas buyers, and it’s easy to see why demand remains strong.
We’ve invested in tools that make remote buying feel as immersive as being there in person—from 3D show flats and drone footage to animation and now even Apple Vision Pro. Our multilingual team ensures buyers feel supported every step of the way, offering regular updates and tailored communication. Whether in-person or virtual, we’re there to make the journey smooth and reassuring.
One of the most memorable moments was helping a couple buy their dream home during lockdown. Despite travel restrictions, we managed everything virtually—from viewings to handover. I even personally looked after their home until they could finally collect the keys two years later. They were so pleased with the experience, they went on to buy another property with us. It’s moments like these that highlight the long-term relationships we build.
First-time buyers often focus on value and growth potential. Families prioritise schools, green space, and community. Seasoned investors look for strong yields and capital appreciation. Berkeley’s diverse portfolio allows us to cater to each of these priorities, and our team is trained to guide clients based on their specific life stage and investment goals.
We don’t just sell homes; we build long-term relationships. Our recognition from In-house Research Ltd, with awards like the Gold Award and Outstanding Achievement Award, shows our dedication to service excellence. We stay connected with buyers long after the sale—because to us, that relationship is just beginning.
Bermondsey Place offers a rare opportunity at an accessible price point in a rapidly regenerating Zone 2 location. With a £10 billion regeneration plan and the proposed Bakerloo line extension, the growth potential is substantial. It’s a smart move for buyers looking for long-term value in a vibrant part of London.
Its proximity to Elephant & Castle and Canada Water is key—both areas are familiar to our international audience and have transformed significantly in recent years. Buyers have already seen great returns from those areas, and Bermondsey Place is poised to follow the same upward trend.
It strikes the perfect balance. You’ve got Bermondsey Street’s art and food scene just minutes away, Burgess Park for green space, and direct transport links into the City. The design and amenities reflect modern expectations, yet it’s grounded in a sense of community and place.
This is a golden opportunity for long-term investors. With ongoing regeneration, strong infrastructure plans, and Berkeley’s commitment to quality, Bermondsey Place offers both solid rental yield and impressive capital growth potential. It’s an investment in the future of London.
Whether guiding first-time investors or seasoned buyers, Thomas Kuok brings more than market expertise, he brings a people-first mindset that transforms transactions into long-term partnerships. His journey from concierge-level care to strategic leadership reflects Berkeley’s ethos: world-class homes, delivered with integrity. For clients exploring the UK market, especially in rising locations like Bermondsey Place, Thomas offers not just insight but assurance at every step.